Capio Group is looking for an experienced Business Analyst with focus in Accounting and Finance.
 

Full-time employee - Remote
Salary: $120,000 - $145,000

About Us:
Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for a Business Analyst to work as part of a system integration team to provide solution implementation, software licensing and maintenance, and optional post-implementation services for the Client. 
The team will develop and implement a Salesforce solution that will replace the client’s existing thirty-one (31) existing program area applications (primarily Microsoft .NET), which often supports overlapping functions, each with its own interfaces and unique outputs. The solution must eliminate the manual effort to process Accounts Receivable (AR) and Accounts Payable (AP) for a number of program applications while continuing to electronically process the $1.5 billion annually (and 100,000 transactions per year) for the fund  which is currently managed via Oracle E-Business Suite. 
The implementation services include all the work required to prepare, modify, and configure the solution to meet solution requirements including the preparation and loading of data, system testing, applicable training, organizational change management, go-live and post-go-live support.

The Business Analyst (Accounting/Finance) has overall responsibility to ensure the solution meets required financial functionality and complies with State policy and regulations, and industry best practices. Specific tasks including but not limited to:

• Ensures the Solution complies with State policy and regulations related to financial and accounting requirements and best practices.
• Provides knowledge and expertise of accounting best practices required for configurations to address tracking, reconciliation, and reporting, and interfaces with external system/agency.
• Coordinates financial configuration activities and external system interface requirements with client and external system/agency.
• Coordinates business process workflow development activities related to financial transactions.
• Collaborates with client counterparts to communicate and coordinate testing.
• Accountable for overall requirements management.
• Responsible for resolving requirement ambiguity with the client and the team and documenting change and initiating change control.
• Responsible for developing, documenting, and validating functional requirements and non-functional (technical) requirements.
• Responsible for allocation of requirements to specific phases and releases.
• Responsible to identify requirements not in alignment with solution established goals, objectives, and targets.
• Responsible for identifying and communicating functional alignment of requirements to software functional and configuration capabilities.
• Responsible for resolving business process flow ambiguity with client and the team and documenting change and initiating change control.

Mandatory Experience:

1. Within the last 15 years, served in a lead role on a complex IT project(s) with a contract value of at least ten-million ($10M) for five (5) years compiling, analyzing, interpreting, configuring, and managing information in General Ledger / Accounts Payable / Accounts Receivable accounting systems.
2. Within the  last 15 years, served in a lead role on a complex IT project(s) with a contract value of at least ten-million ($10M) for three (3) years working with financial system(s) that process:
   a minimum of two hundred thousand (200,000) transactions
   or
   a minimum of two hundred million ($200M) dollars worth of transactions annually and involved:
   upgrading IT modernization 
   or
   replacing legacy solutions to new platforms.
3. Within the  last 15 years, served in a lead role on a complex IT project(s) with a contract value of at least ten-million ($10M) for two (2) years applying analytical processes on cloud-based SaaS solution(s) involving software development and data migration.
4. Must possess a current and valid Workday Financials Certification.
5. Must be able to provide references for all projects used to meet the Mandatory and Desirable Qualifications.

Desirable Experience:

1. Within the last 15 years, served in a lead role for one (1) year on a complex information technology (IT) project(s) with a contract value of at least ten-million ($10M) supporting a State of California financial/accounting solution that interfaces with Financial Information System for California (FI$Cal) or similar system(s).
2. Holds a current business process/Agile certification (one of the following):
   1. Project Management Institute Professional in Business Analysis (PMI-PBA)®
   2. Agile Scrum Master Certification from a recognized institute (e.g., PMI, Scrum Alliance)
   3. International Institute of Business Analysis (IIBA)
   4. Certified Business Analysis Professional (CBAP)
   5. Project Management Institute Agile Certified Practitioner (PMI-ACP) Certification®
   6. Association of Business Process Management Professionals, Certified Business Process Professional
   7. Object Management Group Certified Expert in Business Process Management 2 (OCEB 2), intermediate or higher

Equal Opportunity Employer:

Capio Group is looking for an experienced Project Manager!

Full-time employee - Sacramento
Salary: $120,000 - $135,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced Project Manager to work as part of a team to assist our client on their recently replaced legacy online customer login portal with enhancement  and maintenance and operations services. These enhancements require the Capio Group team to work with client leadership, business stakeholders, technical staff, and additional external systems integrators. The team will provide consulting services on the Portal that include technical analysis and design, system integration, and system development that provide the following three (3) Epics:
1. Enhanced User Administration: Enhance user administration functions for the client staff to more effectively provide customer support.
2. Claim Intake Navigator: Implement an intuitive claims intake navigator which will prompt customers with dynamic sorting questions to guide them to specific client services.
3. Enhanced Data Analytics and Reporting Capabilities: Enable client staff to provide enhanced customer service Portal reporting by implementing Portal usage analytics, data aggregation and reporting, and expanding analytics capabilities to include the current Portal platform analytic system.

The Portal utilizes the Salesforce platform to manage customers’ online accounts, including functions such as user registration, login, password reset, and multi-factor authentication. The Portal is available to customers in English and Spanish and integrates with a number of different client legacy systems and web services. "Legacy System" refers to the .NET and Java solutions built by the client that integrate with the Portal. The Portal also integrates with Akamai web security service, Red Hat API Management service, and Okta Identity Management service.

The  Project Manager will be responsible for tasks including but not limited to:

• Managing the Contractor’s project deliverables and serving as the primary point of contact for the task completion.

1. Within the last ten (10) years, must have a minimum of five (5) years of broad, extensive and increasingly responsible Project Manager project experience applying project management principles, methods, techniques, and tools. At least three (3) years of that experience must have been in a lead capacity.
2. Possession of a bachelor’s degree. A copy of the diploma must be provided upon request.
   Additional qualifying experience may be substituted for the required education on a year-for-year basis.
3. Possession of a valid Project Management Professional (PMP) certification from the Project Management Institute (PMI).  A copy of the certification must be provided upon request.
4. Within the last ten (10) years, must have a minimum of one (1) year experience working with government clients. 
5. Within the last ten (10) years, must have a minimum of three (3) years experience using the agile project management methodology.
6. Within the last ten (10) years, must provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

1. Possession of a valid Certified Scrum Master (CSM) certificate or PMI Agile Certified Practitioner (PMI-ACP) certificate

Capio Group is looking for an experienced Salesforce Developer!

Full-time employee - Sacramento
Salary: $110,000 - $130,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced Salesforce Developer to work as part of a team to assist our client on their recently replaced legacy online customer login portal with enhancement  and maintenance and operations services. These enhancements require the Capio Group team to work with client leadership, business stakeholders, technical staff, and additional external systems integrators. The team will provide consulting services on the Portal that include technical analysis and design, system integration, and system development that provide the following three (3) Epics:
1. Enhanced User Administration: Enhance user administration functions for the client staff to more effectively provide customer support.
2. Claim Intake Navigator: Implement an intuitive claims intake navigator which will prompt customers with dynamic sorting questions to guide them to specific client services.
3. Enhanced Data Analytics and Reporting Capabilities: Enable client staff to provide enhanced customer service Portal reporting by implementing Portal usage analytics, data aggregation and reporting, and expanding analytics capabilities to include the current Portal platform analytic system.

The Portal utilizes the Salesforce platform to manage customers’ online accounts, including functions such as user registration, login, password reset, and multi-factor authentication. The Portal is available to customers in English and Spanish and integrates with a number of different client legacy systems and web services. "Legacy System" refers to the .NET and Java solutions built by the client that integrate with the Portal. The Portal also integrates with Akamai web security service, Red Hat API Management service, and Okta Identity Management service

1. Within the last ten (10) years, must have a minimum of five (5) years of experience in electronic data processing systems study, design, and programming. At least three (3) years of that experience must have been in a lead capacity.
2. Possession of a bachelor’s degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
3. Within the last ten (10) years, must have a minimum of one (1) year experience working with government clients. 
4. Within the last ten (10) years, must have a minimum of three (3) years experience in IT system development in Salesforce Service Cloud, Experience Cloud, Lightning Pages, and Apex.
5. Within the last ten (10) years, must provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

1. Possession of any one of the Salesforce Developer Certification below (must be valid):

• a) Salesforce Advanced Developer
• b) Salesforce Platform Developer II
• c) Salesforce Platform App Builder
• d) Salesforce Architect

Equal Opportunity Employer:

Capio Group is looking for an experienced Data Conversion Engineer!

Full-time employee - Sacramento
Salary: $115,000 - $130,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced Data Conversion Engineer to work as part of a team to assist our client on their recently replaced legacy online customer login portal with enhancement  and maintenance and operations services. These enhancements require the Capio Group team to work with client leadership, business stakeholders, technical staff, and additional external systems integrators. The team will provide consulting services on the Portal that include technical analysis and design, system integration, and system development that provide the following three (3) Epics:
1. Enhanced User Administration: Enhance user administration functions for the client staff to more effectively provide customer support.
2. Claim Intake Navigator: Implement an intuitive claims intake navigator which will prompt customers with dynamic sorting questions to guide them to specific client services.
3. Enhanced Data Analytics and Reporting Capabilities: Enable client staff to provide enhanced customer service Portal reporting by implementing Portal usage analytics, data aggregation and reporting, and expanding analytics capabilities to include the current Portal platform analytic system.

The Portal utilizes the Salesforce platform to manage customers’ online accounts, including functions such as user registration, login, password reset, and multi-factor authentication. The Portal is available to customers in English and Spanish and integrates with a number of different client legacy systems and web services. "Legacy System" refers to the .NET and Java solutions built by the client that integrate with the Portal. The Portal also integrates with Akamai web security service, Red Hat API Management service, and Okta Identity Management service.

1. Within the last ten (10) years, must have a minimum of four (4) years of relevant experience in authoring and monitoring data pipelines.
2. Possession of a bachelor’s or advanced degree in computer science, engineering, information systems, math or technology-related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Successful completion of a data engineering bootcamp plus an additional year of experience may be substituted for the degree requirement.
3. Within the last ten (10) years, must have a minimum of one (1) year experience working with government clients. 
4. Within the last ten (10) years, must have a minimum of two (2) years experience supporting data migration from legacy databases such as Oracle or Microsoft SQL Server into Salesforce.
5. Within the last ten (10) years, must provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

Capio Group is looking for an experienced Business Analyst!

Full-time employee - Sacramento
Salary: $110,000 - $120,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced Business Analyst to work as part of a team to assist our client on their recently replaced legacy online customer login portal with enhancement  and maintenance and operations services. These enhancements require the Capio Group team to work with client leadership, business stakeholders, technical staff, and additional external systems integrators. The team will provide consulting services on the Portal that include technical analysis and design, system integration, and system development that provide the following three (3) Epics:
1. Enhanced User Administration: Enhance user administration functions for the client staff to more effectively provide customer support.
2. Claim Intake Navigator: Implement an intuitive claims intake navigator which will prompt customers with dynamic sorting questions to guide them to specific client services.
3. Enhanced Data Analytics and Reporting Capabilities: Enable client staff to provide enhanced customer service Portal reporting by implementing Portal usage analytics, data aggregation and reporting, and expanding analytics capabilities to include the current Portal platform analytic system.

The Portal utilizes the Salesforce platform to manage customers’ online accounts, including functions such as user registration, login, password reset, and multi-factor authentication. The Portal is available to customers in English and Spanish and integrates with a number of different client legacy systems and web services. "Legacy System" refers to the .NET and Java solutions built by the client that integrate with the Portal. The Portal also integrates with Akamai web security service, Red Hat API Management service, and Okta Identity Management service.

The  Business Analyst will be responsible for tasks including but not limited to:

• Working with stakeholders to develop requirements, requirement acceptance criteria, solution documentation, and participating in all phases of the project.

1. Within the last ten (10) years, must have a minimum of five (5) years of experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in business systems analysis and design.
2. Possession of a bachelor’s degree. A copy of the diploma must be provided upon request.
   Additional qualifying experience may be substituted for the required education on a year-for-year basis.
3. Within the last ten (10) years, must have a minimum of one (1) year experience working with government clients. 
4. Within the last ten (10) years, must have a minimum of three (3) years experience in planning, scripting and testing in Salesforce.
5. Within the last ten (10) years, must provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

1. Possession of the Salesforce Business Developer certificate. A copy of certificate must be provided upon request.

Capio Group is looking for an experienced Technical Lead!

Full-time employee - Sacramento
Salary: $115,000 - $135,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced Technical Lead to work as part of a team to assist our client on their recently replaced legacy online customer login portal with enhancement  and maintenance and operations services. These enhancements require the Capio Group team to work with client leadership, business stakeholders, technical staff, and additional external systems integrators. The team will provide consulting services on the Portal that include technical analysis and design, system integration, and system development that provide the following three (3) Epics:
1. Enhanced User Administration: Enhance user administration functions for the client staff to more effectively provide customer support.
2. Claim Intake Navigator: Implement an intuitive claims intake navigator which will prompt customers with dynamic sorting questions to guide them to specific client services.
3. Enhanced Data Analytics and Reporting Capabilities: Enable client staff to provide enhanced customer service Portal reporting by implementing Portal usage analytics, data aggregation and reporting, and expanding analytics capabilities to include the current Portal platform analytic system.

The Portal utilizes the Salesforce platform to manage customers’ online accounts, including functions such as user registration, login, password reset, and multi-factor authentication. The Portal is available to customers in English and Spanish and integrates with a number of different client legacy systems and web services. "Legacy System" refers to the .NET and Java solutions built by the client that integrate with the Portal. The Portal also integrates with Akamai web security service, Red Hat API Management service, and Okta Identity Management service

The Technical Lead will be responsible for tasks including but not limited to:

• Providing solutions for technical issues and ensuring that the solutions meet the specifications and design requirements for the tasks and deliverables.

1. Within the last ten (10) years, must have a minimum of five (5) years of experience aligning IT systems with organizational business processes. At least three (3) years of that experience must have been in a lead capacity.
2. Possession of a bachelor’s degree in an IT-related or Engineering field. A copy of the diploma must be provided upon request. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
3. Within the last ten (10) years, must have a minimum of one (1) year experience working with government clients. 
4. Within the last ten (10) years, must have a minimum of three (3) years experience on a technical implementation project(s) involving:
   a) Multitier (n-tier) architecture.
   b) Full Software Development Lifecycle activities, including requirements, design, development, testing, deployment, and maintenance.
   c) Salesforce Service cloud or SaaS cloud architecture.
   d) Integration of disparate applications and heterogeneous data.
   e) Web development, RESTful API development and usage, and relational database development.
5. Within the last ten (10) years, must provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

1. Possession of any one of the Technical Certification below. Must be valid and a copy of certificate must be provided upon request.
   a) Salesforce Advanced Developer
   b) Salesforce Platform Developer II
   c) Salesforce Platform App Builder
   d) Salesforce Architect
   e) AWS Certified Solutions Architect or equivalent
   f) Microsoft Azure Architect
   g) AWS Certified Solutions Architect or equivalent
   h) Microsoft Azure Architect or equivalent

Capio Group is looking for an experienced QA/Tester!

Full-time employee - Sacramento
Salary: $100,000 - $120,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced QA/Tester to work as part of a team to assist our client on their recently replaced legacy online customer login portal with enhancement  and maintenance and operations services. These enhancements require the Capio Group team to work with client leadership, business stakeholders, technical staff, and additional external systems integrators. The team will provide consulting services on the Portal that include technical analysis and design, system integration, and system development that provide the following three (3) Epics:
1. Enhanced User Administration: Enhance user administration functions for the client staff to more effectively provide customer support.
2. Claim Intake Navigator: Implement an intuitive claims intake navigator which will prompt customers with dynamic sorting questions to guide them to specific client services.
3. Enhanced Data Analytics and Reporting Capabilities: Enable client staff to provide enhanced customer service Portal reporting by implementing Portal usage analytics, data aggregation and reporting, and expanding analytics capabilities to include the current Portal platform analytic system.

The Portal utilizes the Salesforce platform to manage customers’ online accounts, including functions such as user registration, login, password reset, and multi-factor authentication. The Portal is available to customers in English and Spanish and integrates with a number of different client legacy systems and web services. "Legacy System" refers to the .NET and Java solutions built by the client that integrate with the Portal. The Portal also integrates with Akamai web security service, Red Hat API Management service, and Okta Identity Management service

1. Within the last ten (10) years, must have a minimum of four (4) years of experience in usability testing in addition to working knowledge of various programming languages and development platforms, sharp eye for detail and communication, reporting, and troubleshooting skills.
2. Possession of relevant certificate or a bachelor’s degree. A copy of the diploma must be provided upon request. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
3. Within the last ten (10) years, must have a minimum of one (1) year experience working with government clients. 
4. Within the last ten (10) years, must have a minimum of three (3) years experience in planning, scripting and testing in Salesforce.
5. Within the last ten (10) years, must provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

Capio Group is looking for an experienced Business Analyst!

Full-time employee
Salary: $115,000 - $130,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced Business Analyst to work as part of a team with a proven track record in implementation of IT Service Management (ITSM) and IT Asset Management (ITAM) systems. The Business Analyst shall possess comprehensive expertise in business analysis methodologies, requirements tools, requirement elicitation techniques and processes, business analysis documentation, business process analysis, and requirements management in an information technology service management, asset management, similar type system, and to perform various business analysis activities related to system implementation and enhancement projects or work efforts. The Business Analyst shall possess advanced knowledge of the Information Technology Infrastructure Library (ITIL) framework and their practical application in real-world scenarios. The Business Analyst will be responsible for following either a hybrid System Development Life Cycle (SDLC) methodology or agile/iterative development or implementation/customization approach while working with a variety of clients business areas on the elicitation and documentation of business and systems requirements with a primary focus on implementation of a ITSM and ITAM solution with business areas throughout the clients enterprise to work within Technology Service Branch.

The  Business Analyst will be responsible for tasks including but not limited to:

• Facilitate collaborative workshops and interviews with key stakeholders to gather and document comprehensive business requirements, ensuring alignment with organizational goals and objectives.
• Conduct in-depth analysis of existing processes and workflows, identifying pain points, bottlenecks, and areas for improvement.
• Identify critical workflows and ensure the workflows fit within the normal configuration and features of ServiceNow.
• Lead prioritization of workflows as needed for the effort’s prioritized phased approach.
• Lead and develop detailed process maps, flowcharts, use cases, user stories, customer journeys, and other visual aids to illustrate current and future state process designs, fostering a clear understanding among stakeholders.
• Collaborate closely with the ITSM/ITAM tool vendor to configure solutions that meet the organization's unique requirements, ensuring seamless integration with existing systems and workflows.
• Provide expert guidance and recommendations on industry best practices, and standards related to ITSM and ITAM domains, leveraging previous implementation experience and lessons learned.
• Serve as a liaison between business stakeholders, IT teams, and implementation vendors throughout the project lifecycle, facilitating effective communication, collaboration, and decision-making.
• Provide assistance with post implementation validation.

1. Within the last ten (10) years, must have at least five (5) years of experience working as a Business Analyst with large organizations, leading or participating in the technical implementation of ITSM and ITAM solutions such as ServiceNow automating complex business processes, performing all the following activities:
   a. Creating and maintaining a requirement management plan.
   b. Assessment of analysis scope and tasks.
   c. Planning business analysis tasks.
   d. Facilitating joint application design (JAD) and/or collaborative design sessions
   e. Elicitation, definitions and documentation of various business, user, and system requirements.
   f. Analysis for business process improvement, application design and workflow automation
   g. Modeling and documenting new functional requirements; use case development.
   h. Leading and working within cross-functional teams that include business subject matter experts, application architects, developers, and testers.
   i. Work closely with the ServiceNow implementation vendor team.
2. Within the last ten (10) years, must have at least seven (7) years of experience producing business analysis deliverables shown in the following list: (Client  may request deliverable related work samples during Phase 4, Interviews, of the Comparison Process)
   a. Business requirements, business rules, and business process model
   b. Use cases, functional requirements and/or functional specifications
   c. Non-functional requirements
   d. Stakeholder requests
   e. Procurement documentation
   f. Transition plans and/or implementation requirements
   g. Traceability matrices
3. At least three (3) years of experience using Rational Requisite Pro, HP ALM, Jama Software, or other requirement gathering tool to document functional and non-functional requirements, design specifications and provide full traceability for projects.
4. Within the last ten (10) years, must provide at least three (3) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

1. Experience as a Business Analyst with the State or Federal government.
2. Experience as a Business Analyst leading or participating in the technical implementation of ITSM and ITAM solutions, such as ServiceNow, including, but not limited to the following areas of focus:
   a. Incident Management
   b. Change Management
   c. Problem Management
   d. Configuration Management
   e. Hardware Asset Management
   f. Software Asset Management
   g. Cloud SaaS Cost Management
   h. Request Management – Service Catalog
   i. End User Experience
   j. Service Portfolio
   k. Asset Discovery
   l. Service Level Management
3. IIBA Certified Business Analysis Professional (CBAP or CCBA). A copy of Certification must be provided upon request.
4. Experience in Agile project management methodology or Scaled Agile Framework.
5. Experience in the ITIL Framework.
6. Bachelor degree in Computer Science, Computer Engineering, Management Information Systems or related fields from an accredited or government-sanctioned college/university.  A copy of the degree must be provided upon request.
7. The proposed project person will be able to adhere to the hybrid working model by working on-site 2-3 days per week at clients Headquarters, West Sacramento, CA.
    

Capio Group is looking for an experienced Front End Web Developer/Engineer!

Full-time employee - Remote
Salary: $90,000 - $115,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:
Capio Group is looking for an experienced Front End Web Developer/Engineer to work as part of a team to successfully develop and implement a solution that will enable the client to collect, organize, track, monitor, analyze, and aggregate the clients program data and conduct business operations electronically and effectively to implement current and future statutory mandates. The Front End Web Developer/Engineer will be responsible for all user-facing aspects of the system and collaborating with the Dev Team in improving usability, user experience, and user adoption and engagement for the clients system. 
The Front End Web Developer/Engineer will be responsible for tasks including but not limited to:

• Work as part of an Agile development team.
• Collaborate with the clients team to improve usability, user experience, and user adoption and engagement.
• Responsible for conducting interaction design.
• Design and specify user interfaces and information architecture.
• Lead participatory and iterative design activities, including observational studies, and other forms of requirement’s discovery.
• Produce system maps, user scenarios, flowcharts, design prototypes, and design specifications.
• Communicate research findings, conceptual ideas, detailed design, and design rationale and goals both verbally and visually.
• Plan and facilitate collaborative critiques and analysis and synthesis working sessions. 
• Work with development teams to understand product requirements.
• Ensure design specifications are delivered. 
• Design and develop primarily internet/web pages and application(s).
• Develop proof-of-concepts and prototypes of easy-to-navigate intuitive user interfaces that consist of web pages with graphics, icons, and color schemes that are visually appealing.
• Gather feedback about concepts, prototypes and finished products and improve interfaces and the user experience as needed from research and testing.
• Coordinate with clients Dev Team to test, and document UI/UX defects or issues during testing.
• Ensure interface design and user experience requirements are documented, clear and feasible with the BSA.
• Design for Section 508 and departmental accessibility requirements and design and implement interfaces that are usable by a wide variety of people who have very different abilities and backgrounds. 
• Translate larger strategic, policy, program and service requirements into clear requirements and compelling experiences. 
• Create concepts for what future experiences may work like and illustrate potential scenarios of use in various visual and digital forms.
• Use a mix of text, images, data, sound, animation, and other effects to create interactive communication products as part of a product development team.
• Utilize multimedia software to create design concepts.
• Create wireframes and interface mock-ups.
• Monitor design performance and ensure compliance with guidelines. 
• Act as a technical guide and consultant on user experience and interface design.
• Provide both the clients team updates to the interface design requirements, design, implementation, and testing on a regular basis including status, slippages, or roadblocks.
• Identify, analyze, and present on the clients UI/UX related technical aspects of risks, issues, and solutions in all clients milestones.
• Work closely with the Project Core Team to understand the project goals, objectives, risks, assumptions, constraints, testing, and implementation.
• Ensure timely completion and quality of User Agreement deliverables.
• Provide a Monthly Activity Report detailing all activities and deliverables worked on and/or completed by the end of the month to the clients CM and PM.
• In collaboration with the PM, review and provide feedback to the clients Project Schedule (Phase III, IV and maintenance) and participate in planning to meet project milestones.

1. Must have a minimum of four (4) years of experience in front end web development tools, techniques and methods for user-facing interfaces.
2. Must have a minimum of five (5) years working as a programmer/analyst in a .NET environment.
3. Must have minimum of four (4) years’ experience with the following:
   a) Front end web development and frontend configuration capabilities for SaaS technologies using modern techniques and frameworks (e.g., HTML5, CSS3, CSS frameworks like Bootstrap). 
   b) Performing JavaScript development using modern standards, including strict mode compliance, modularization techniques and tools, and frameworks and libraries (e.g., jQuery); 
   c) Developing and consuming web-based RESTful APIs; 
   d) Using version control systems (e.g., Git); 
   e) Creating web layouts from static images.
4. Must have a minimum of two (2) years’ experience developing web application UX/UI to meet compliance to Web Content Accessibility Guidelines (WCAG) 2.0 at a minimum.
5. Must possess a bachelor’s degree in an IT-related or engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request.
6. Must provide two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

1. Within the last ten (10) years, must have a minimum of two (2) years’ of experience working as part of an Agile team.

Capio Group is looking for a Proposal Manager with expertise in the areas of IT solution proposal response, technical writing, editing, and content strategy. 

Full-time employee - Sacramento
Salary - $65,000-$75,000 

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance. 

Scope of Work:

The Proposal Manager will be responsible for managing the proposal team, coordinating and writing strategic, persuasive, and high-quality content for proposals and other media types, including brochures, social media, websites, and more on an as-needed basis. This position will lead all phases of the Proposal Development process including participating in team review of new opportunities, managing and tracking opportunities (and associated proposal response), content development, assignment of content development, organization of proposal materials, editing, formatting, final production & post-production activities, and maintaining proposal repositories. The individual will also be required to support other tasks as needed such as the editing/production of presentations and deliverables to clients, maintaining and editing templates, and managing processes/systems associated with the proposal development function.

Responsibilities including but not limited to: 

• Manage the proposal team (proposal coordinator, copy writer, etc.) and effectively collaborate with Account Manager(s) to drive the proposal development and submission.
• Collaborate with Subject Matter Experts and translate highly technical information to author: technical content for proposals, capability statements, company website content, social media, and content for other marketing channels.
• Manage the end-to-end proposal process including: proposal planning, content design, development, review, and final publication.
• Review and analyze solicitations (RFPs, RFOs, SOWs, etc.) and related documents to draft and develop compliant proposal outlines and responses.
• Lead proposal management activities, including development of work plans, proposal schedules, and action items, to maintain compliance with solicitation requirements while ensuring all deadlines are met.
• Prepare all proposal development supporting documentation (go/no go meeting notes, proposal development schedule and production checklist, and proposal outline).
• Combine content from various sources into a comprehensive package.
• Confirm final content is compliant with solicitation and client requests.
• Other tasks as assigned.

Mandatory Experience:

1. 3+ years of experience working as a Proposal Manager or similar role.
2. 3+ years of experience leading/managing proposal lifecycle.
3. 2+ years of experience writing persuasive content for proposals
4. At least 1 year of experience managing/building a proposal team
5. At least 1 year of government proposal development experience (California gov't preferred).
6. At least 1 year of information technology (IT) proposal development experience.
7. Ability to translate highly technical information into pieces that are easily understood by a variety of audience backgrounds.
8. Strong verbal and written communication skills including grammar, spelling & editing skills along with an extremely high attention to detail and accuracy.
9. Advanced knowledge Adobe PDF, the Google Suite (Docs, Sheets, Slides, Calendar, and Gmail), Microsoft Word and Excel.
10. Advanced abilities in formatting, creating, and editing templates.
11. Ability to priorities and managing multiple proposals/projects simultaneously within rigid timeframes and short turnaround time as needed.
12. Must work according to PST business hours of 8-5. Willingness to work outside of regular business hours if required based on client needs.
13. Bachelor’s degree, preferably in Business, Communications, English or a related field
    required.

Desirable Experience:

1. Located at the Greater Sacramento area in California
2. A proven track record of establishing technical writing processes, procedures, and culture from scratch.
3. Experience writing technical documentation for the information technology industry.
4. Experience utilizing Canva.
5. Experience managing and/or authoring social media content.
6. Experience authoring website content from interview notes / project details.
7. Experience with WordPress (authoring content, managing website, etc.).

Equal Opportunity Employer:

At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve.

Capio Group is looking for an experienced Project Manager!

Full-time employee - Remote
Salary: $120,000 - $135,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:
Capio Group is looking for an experienced Project Manager to work as part of a team to successfully  provide project management services to the client in support of project initiation, planning, execution, monitor and control, and closing activities for multiple projects. This includes activities to mature and support the client in its adoption of practices, processes, and tools related to agile project management, portfolio management, system development, agile development, and governance. The Project Manager (PM) will provide agile & waterfall project management services for all aspects of the project, including but not limited to the areas of: communications, scope/requirements, schedule, cost, risks, issues, quality, change control, resource, integration, business process re-engineering, organizational change management, and procurement. The PM will facilitate the necessary scoping, planning, coordination, direction, governance, and agile/scrum project management best practices necessary for successful project implementation.

The Project Manager will be responsible for tasks including but not limited to:

• Work collaboratively with the Project Sponsor and stakeholders on complex enterprise IT projects to establish objectives, roadmaps, roles/responsibilities, and visual task backlogs that can be managed through all phases of implementation; ensure that projects support the organization's strategic and operational goals through agile, cost-effective, innovative, reliable, and secure technologies.
• Review business needs, assess impact to operations, recommend policy changes to executives, and implement changes necessary to ensure regulatory compliance and enforcement.
• Provide management of the entire IT project and system development lifecycles by managing projects through initiation, planning, execution, monitoring and controlling, and the project closure process.
• Detail business needs and outcomes by assessing and documenting the current environment, including stakeholders, business processes, systems/tools, and data utilized/needed. 
• Solve complex business problems by providing technical advice and project solution alternatives.
• Plan and implement organizational change management activities to transition staff from their current state to the desired future state.
• Work with stakeholders to facilitate the improvement/re-engineering of business processes to align with technology needs.
• Facilitate the elicitation of requirements/use cases/user stories with subject matter experts and manage through the requirements lifecycle.
• Create all needed project management documents needed for the support of the client project(s) and to meet any project oversight requirements.
• In coordination with the Project Sponsor, manage the effort of procuring any new products and services required for the execution of the project.
• In coordination with client’s staff, manage complex vendor contracts to ensure schedule, budget, quality, performance, and products are consistent with contract deliverables.
• Lead the project team through all phases of system development, including analysis, design, build, test, training, and product roll-out.
• Collaborate with subject matter experts and develop project management and system development deliverables in a timely manner based on established client standards.
• Create and present reports to provide project information to executives and other stakeholders, including governance committees established for the project, program staff, administrative staff, and oversight entities.
• Actively/proactively identify and manage risks and issues to minimize impacts to scope, schedule, and costs and provide detailed analysis.
• Support the planning and facilitation of portfolio management activities and processes.
• Ensure the development and maintenance of the program roadmap and business process model by formulating strategies, plans, and policies pertaining to the system project planning, management, and solution delivery processes.
• Perform these activities in accordance with client’s management plans and be responsive to the approved schedule during the agreement period.
• Leverage project management best practices in accordance with the Institute of Electronics and Electrical Engineers (IEEE) standards, the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) methodology, Agile/Scrum methodology, client’s Best Practices, and any other applicable standards.
• Facilitate the Scrum Process: Act as the Scrum Master in implementing Scrum principles including stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives.
• Coaching and mentoring: Provide guidance and support to the Scrum team, help the team to understand and implement Scrum principles/practices effectively.
• Ensure a productive working environment for the team by maintaining focus on the sprint goal, removing/escalating roadblocks, fostering multi-disciplined team collaboration, and promoting transparency.

1. Within the last ten (10) years, must have a minimum of five (5) years of increasingly responsible project management experience managing large scale enterprise information technology (IT) projects.
2. Within the last ten (10) years, must have a minimum of three (3) years of experience working on projects involving organizational change management and business process improvement/re-engineering initiatives (experience with requirements elicitation).
3. Within the last ten (10) years, must have a minimum of two (2) years of experience managing large-scale projects using a variety of project management methodologies (traditional/agile).

1. Within the last ten (10) years, must have a minimum of two (2) years of experience working in a Higher Education environment.
2. Within the last ten (10) years, must have a minimum of two (2) years of experience on projects related to cloud migrations, Oracle Student Financial Aid (OSFA) platform and/or Oracle Cloud Migration.
3. Possess a current Project Management Professional (PMP) certification issued by the Project Management Institute or current Scrum Master Certification (CSM or PSM). A copy of the certification must be provided upon request.
4. Within the last ten (10) years, must have a minimum of two (2) years of experience leveraging tools like Microsoft Teams Planner and/or ServiceNow for the purposes of Project Management.

Capio Group is looking for an experienced Project Scheduler!

Full-time employee
Salary: $90,000 - $120,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:
Capio Group is looking for an experienced Project Scheduler to provide project scheduling expertise and necessary services during the procurement and planning phases of new services for the client. 

The Project Scheduler will be responsible for tasks including but not limited to:

• Prepare and deliver a Task Accomplishment Plan (TAP) to document the planned approach for accomplishing the assigned work.
• Update the TAP, as required, for changes due to schedule, cost, and/or contract amendment.
• Prepare monthly status reports (MSRs) using a template provided by the State showing the planned, actual, and completed activities; expenditures; and issues or recommendations for the current reporting period. 
• Prepare and deliver a Final Report using a template provided by the State summarizing completed activities, significant outputs, actual expenditures, and lessons learned.
• Perform as-needed tasks such as ad hoc reports, briefings, presentations, analyses, and travel, when applicable.

• Develop the Schedule Management Plan and document supporting processes and procedures.
• Implement the Schedule Management Plan as directed by the State and update, as needed.
• Develop and conduct a Schedule Management and Workplan Development training curriculum (including a Train-the-Trainer component) using industry standards and best practices. 
• Conduct training based on the created materials.
• Create a Knowledge Transfer and Lessons Learned Report to document findings and knowledge transfer-related tasks. 
• Capture, track, and report on lessons learned and parking lot items on a regular basis.
• Monitor and mitigate risks related to schedule management processes, outputs, and quality.

• Using Microsoft Project 2019 or later version, oversee the development of a statewide  integrated master workplan and the supporting workplan artifacts, by actively facilitating workplan development, tracking analysis, reporting and updating activities. 
• Coordinate and manage workplan inputs to the level of detail defined in the Master Project Plan and which ensures all deliverables, tasks, milestones, resources, risks, and dependencies (predecessors/successors) are tracked. This also  includes identifying and tracking system change requests and incorporating the change requests into the integrated master workplans.
• Coordinate and manage workplans for all activities on the project as they relate to organizational change management and transition activities, including ongoing Maintenance and Operations (M&O) tasks.
• Review, evaluate, and report on the development and maintenance of other vendor workplans to identify potential impact project resources, coordinate dependencies, and streamline task execution across workplans to ensure project success. 
• Coordinate the weekly collection and distribution of workplan-related task information (i.e., status, assignments, and work completed by staff), and work completed by all stakeholders. 
• Perform schedule risk analysis and identify and resolve critical path and network impact concerns. Run ‘what-if’ scenarios to identify scheduling alternatives or analyze future risk.
• Collaborate with management and other stakeholders to compare status, identify disparities, and provide input to the resolution of potential workplan and resource conflicts. 
• Create customized reporting for different stakeholders (i.e., executive level, two-week view, group-specific, etc.).
• Prepare as-needed reports for management and stakeholders, and report on project delays, risks, and issues that prevent adherence to scheduled activities. 
• Provide project-related schedule management and workplan training to state, county, and consultant staff. Provide ongoing support as needed.
• Work with project staff to provide workplan updates for budget and planning documents, and to ensure sufficient schedule and resource availability for review and approval of contractor deliverables. 
• Work with project staff to archive project artifacts, including workplans.

1. At least three (3) years of FTE experience using Microsoft Project 2019 or later versions to plan, develop, maintain, and report on highly complex integrated master schedules and workplans for an IT system or project with a dollar value of more than ten (10) million dollars.
2. At least three (3) years of FTE experience managing highly complex integrated master schedules and workplans using industry best practices and standards (e.g., Institute of Electrical and Electronic Engineers, Project Management Body of Knowledge, and/or Software Engineering Institute).
3. At least two (2) years of FTE experience scheduling organizational change management and/or work authorization changes on an IT system or project with a dollar value of more than ten (10) million dollars.
4. At least two (2) years of FTE experience with integrated and very detailed workplans, utilizing project management best practice techniques and one or more of the following technology tools to incorporate different levels of progress in customized reports: Gantt, PERT, or milestone charts.
5. At least two (2) years of demonstrated experience facilitating discussions with stakeholders for data gathering and work plan development for an IT system or project with a dollar value of more than ten (10) million dollars.
6. Must provide at least two (2) references from previous engagements of similar size, scope, and type of service.
7. Must be able to perform all services onsite at the client’s location in Sacramento.

1. Experience working with CA State agency on a IT transformation project.
2. PMP Certification. 

Capio Group is looking for an experienced Technical Architect!

Full-time employee - Remote
Salary: $115,000 - $135,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:
Capio Group is looking for an experienced Technical Architect to work as part of a team to successfully provide information technology consulting services in the evaluation of Clients Managed Care capitation business needs, business processes, accounting processes, data systems, and strategic plans. The Technical Architect will define and document the business needs of the stakeholders and the problems with the current systems to meet the clients Project Approval Lifecycle (PAL) Stage One Business Analysis.
The Technical Architect will be responsible for tasks including but not limited to:

• Engage with stakeholders to develop a complete understanding of current Managed Care payment and accounting processes and challenges to improving them.
• Assist clients to establish and prioritize OKR for improved Managed Care payment and accounting processes.
• Discover and document opportunities for achieving OKR through business process re-engineering, current technology enhancements, and/or identifying new technology needs.
• Identify the affected programs, user types, and Happiest Path user journeys for internal and external participants in the Managed Medi-Care payment and accounting processes.
• Understand and document the additional scenarios that any solutions would need to address and relative importance to OKR.
• Write proposals and document solution alternatives for the future state of managed care payment and accounting that include financial management best practices.
• Work with Clients technical teams to determine the scalable architecture for the alternative solutions; align the future state of managed care payment and accounting with Clients Enterprise Architecture and Infrastructure initiatives.
• Develop and present implementation plans and roadmaps to Clients executives for the future state of managed care payment and accounting.
• Work with health care plans, oversight agencies, and federal partners as necessary to secure support for proposals related to the future state of managed care payment and accounting.

1. Must have a minimum of eight (8) years of FTE experience in systems development, analysis, programming, and testing. 
2. Within the last five (5) years, must have a minimum of three (3) years of experience in architecting large enterprise IT systems.
3. Within the last five (5) years, must have a minimum of three (3) years of experience with Infrastructure as Code using Terraform, AWS CloudFormation, or similar technology.
4. Within the last five (5) years, must have a minimum of three (3) years of experience migrating server-based applications to container-based or serverless applications.
5. Within the last three (3) years, must have a minimum one (1) year of FTE experience with Agile/SCRUM system development methodologies.
6. Must possess a Bachelor’s degree in an IT-related or engineering field from an accredited college or university (additional qualifying experience may be substituted for the required education on a year-for-year basis). A copy of the degree must be provided upon request.
7. Must provide at least two (2) references from previous engagements of similar size, scope, and type of service.

1. Within the last five (5) years, must have FTE experience working with the Medicare/Medicaid/Medi-Cal program.
2. Within the last three (3) years, must have FTE experience working with financial management and/or accounting information technology systems.

Capio Group is looking for an experienced Senior Project Manager!

Full-time employee - Sacramento
Salary: $120,000 - $140,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:
Capio Group is looking for an experienced Senior Project Manager to work as part of a team to successfully assist client IT projects, complete the Project Approval Lifecycle (PAL) Stage 3 Solution Analysis and Stage 4 Project Readiness and Approval deliverables, and secure project approvals.

The Senior Project Manager will be responsible for tasks including but not limited to:

• Review existing documentation including prior deliverables, project funding documentation, PAL packages, IV&V, and project management plans.
• Manage the project schedule according to the PMO’s standards and latest schedule management tools including Monday.com and Office Timeline.
• Create and maintain a project timeline which aligns with the project schedule.
• Manage the client Project’s progress and performance and recommend alternatives to meet the scheduled milestones and deliverables. Track and report variances to project managers along with recommendations.
• Manage and log the clients Project’s action items, change requests, decisions, risks, and issues.
• Schedule and lead meetings related to the areas of responsibility such as schedule review, change control, risk and issue, contract and deliverable reviews, budget reconciliation meetings.
• Create, provide input, and maintain project management related presentations.
• Assist with development of Organizational Change Management (OCM) artifacts under the guidance of the OCM and Project Manager.
• Provide input into client executive level and PAL status reports.
• Assist with the completion of PAL Stage 3 and Stage 4 documentation and assist with answering or the facilitation of any questions or revisions.
• Assist with the development of Statement of Works.
• Assist the PMO with tracking all project deliverables.
• Manage any new legislative mandates passed that impact clients activities during the life of the contract.
• Create and maintain client Project Management Plans.
• Assist with tracking and the completion of onboarding and offboarding documents and activities.
• Capture meeting notes and action items for key PMO Meetings.
• Utilize Monday.com or MS Teams to track action items and post status updates.
• Support document review process to ensure stakeholder sign off deliverables and contracts. This may include facilitating review meetings and routing documents for signature.
• Facilitate and document lessons learned or retrospectives activities throughout the project per schedule.
• Manage communications plan and ensure execution. 
• Create a Closeout/Assessment report for each completed phase of the project.

1. Within the last ten (10) years, must have a minimum of seven (7) years of demonstrated experience with PAL projects, performing project management tasks in support of IT projects involving the integration of multiple systems, system interfaces and development of new system interfaces.
2. Within the last ten (10) years, must have a minimum of seven (7) years of demonstrated experience leading large complex cross-functional project teams. 
   *Cross-functional project team is defined as various groups of individuals responsible for modifying and enhancing systems designed and developed using differing software languages, tools, frameworks, and architectures coupled with individuals assigned to support various IT domains; all of which must collaborate to achieve a common goal.
3. Within the last ten (10) years, must have a minimum of seven (7) years of demonstrated experience leading remote team members. 
   *Remote team members are defined as individuals that are allowed to work from home or an alternate location.
4. Within the last ten (10) years, must have a minimum of seven (7) years of demonstrated experience with the California Project Management Framework (CA-PMF), IT concepts, practices, and principles to provide a foundation for technology related work with emphasis on the systems development life cycle (SDLC) including planning, designing, developing, testing and deployment.
5. Must possess a current and valid Project Management Professional from PMI, in good standing, and provide proof of the certification. The PMP certification must remain active and publicly viewable on PMI.org for the duration of the contract. A copy of Certification must be provided upon request. 
6. Within the last ten (10) years, must have a minimum of seven (7) years of demonstrated experience acting as liaison between the business and the technical teams in large-scale systems development and integration projects.
7. Within the last ten (10) years, must have a minimum of seven (7) years of demonstrated experience coordinating and gathering analysis information, researching methodologies, technical writing, legislative report writing, and planning the enhancement of a system experience.
8. Within the last ten (10) years, must provide at least two (2) references from previous engagements of similar size, scope, and type of service.

1. Experience in researching, analyzing, and summarizing legislation to ensure policies reflect the statutes correctly.
2. Experience and knowledge working on firearms or similar projects through legislation, policy, or mandates.

Capio Group is looking for an experienced Business Analyst!

Full-time employee - Sacramento
Salary: $90,000 - $115,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:
Capio Group is looking for an experienced Business Analyst to help document the ITSM and patch management procedures for the Information Technology unit.

The Business Analyst will be responsible for tasks including but not limited to:

• Eliciting, analyzing, communicating, and documenting functional and technical requirements and developing technical documentation for ITSM and Patch Management. 
• Developing business processes and supporting process improvement efforts for ITSM.
• Managing or supporting all aspects of the Project Management Lifecycle (PML) and Software Development Lifecycle (SDLC).
• Developing or assisting with the development of project schedules project plans, and/or project roadmaps.
• Leading or facilitating end-user training, including developing training material and supporting training delivery.
• Developing User Acceptance Test scripts.
• Leading or facilitating functional and end-user testing, validating requirements.
• Identifying risks/issues and mitigations for resolution.
• Supporting the deployment of enhancements and defect fixes to the production environment.
• Troubleshooting and resolving incidents and problems.
• Identifying opportunities to solve business problems and improve processes.
• Creating and maintaining business and technical documentation and providing or supporting knowledge transfer to state resources.

1. Within the last 10 years, a minimum of five (5) years of experience in gathering and analyzing functional and technical requirements and performing solution analysis and design in support of IT solutions.
2. Within the last 10 years, a minimum of five (5) years of experience performing business process analysis, including documenting As-Is processes, To-Be processes, and business process improvement opportunities.
3. Within the last 10 years, a minimum of three (3) years of facilitating or overseeing system and user acceptance testing and capturing feedback to address issues identified during the testing process.
4. Within the last 10 years, a minimum of three (3) years of creating user documentation and training materials; documenting system changes in an end user friendly format; and providing information to end users on updates and changes to the system.
5. Within the last 10 years, a minimum of three (3) years of experience supporting technology projects in organizations that utilize waterfall and agile methodologies. Support activities include managing or leading project resources and tasks; monitoring and reporting activities in progress; and/or maintaining product roadmap, backlog, or release plans.
6. Within the last 10 years, a minimum of three (3) years of experience developing informational materials; communicating change; and facilitating acceptance of change tailored to specific audiences (i.e. system users, stakeholders, and/or sponsors/executives.)
7. Within the last 10 years, a minimum of one (1) year of experience performing quantitative and qualitative data analysis activities, including identifying, mapping, and/or reporting data.
8. Must have a minimum of five (5) years of experience applying analytical
   processes on IT projects. At least three (3) years of that experience must have been in
   business systems analysis and design.
9. Must possess a bachelor’s degree. A copy of the diploma must be provided upon request.
   Additional qualifying experience may be substituted for the required education on a year-for-year basis.
10. Within the last 10 years, must have a minimum of three (3)  years developing, documenting, and executing ITSM processes and patch management processes.